Peace of Mind

Return Policy

30-Day Warranty Period

Payless4Tech provides a 30-day warranty from the date of purchase for our computers and laptops. This warranty covers hardware malfunctions determined to have existed prior to the sale date of the asset.

Warranty Coverage

The warranty covers defects affecting the functionality of the electronic gadgets. The determination of whether the issue existed prior to the sale date will be made by our qualified technicians.

Return Process

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Repair: Payless4Tech will repair the defective electronic gadget at no additional cost to the customer.
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Replace: If the electronic gadget cannot be repaired, Payless4Tech will provide a replacement unit of equal or similar specifications.
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Refund: If neither repair nor replacement is feasible, the customer will be eligible for a refund of the purchase price. Note that a refund is only eligible after the first two options have been exhausted.

Exclusions

The warranty does not cover issues arising from buyer's remorse, or damages resulting from accidental or intentional misuse, abuse, or neglect.

Buyer's Remorse

Payless4Tech does not offer refunds for buyer's remorse. We encourage customers to carefully consider their purchase before buying and seek advice from our knowledgeable staff if needed.

Warranty Terms

Warranty Duration

The warranty provided by Payless4Tech is valid for 30 days from the original date of purchase.

Battery Exclusion for Used Items

The warranty does not cover batteries for items marked as used. Battery performance may naturally decline over time, and replacements can be purchased separately if needed.

Warranty Extension

Customers can purchase an extended warranty for GHC 500 at the time of purchase, which will extend the warranty period to 1 year. Additionally, customers may purchase extended warranties as needed by contacting Payless4Tech's customer service team for pricing and details.

Warranty Claim Process

To make a warranty claim, customers must contact Payless4Tech's customer service within the warranty period (30 days or extended duration). Customers will need to present the original purchase receipt and describe the hardware malfunction.

Return Procedure

Upon validating the warranty claim, Payless4Tech will provide instructions on how to return the product. Customers are responsible for properly packaging and shipping the item back to us.

Condition of Return

The electronic gadget must be returned in its original condition, free from physical damage, liquid damage, or unauthorized modifications. Failure to do so may void the warranty.

Assessment and Resolution

Once we receive the returned product, our technicians will assess the reported issue. If the defect is covered by the warranty and not caused by any excluded factors, we will proceed with the appropriate action (repair, replace, or refund) within a reasonable timeframe.

Non-Warranty Service

If the reported issue is not covered by the warranty or falls under the exclusion criteria, Payless4Tech will provide a quote for potential repair services, subject to the customer's approval before proceeding.